Aryosense privacy policy

Aryosense is a social gaming and game-creation platform through which users can discover and play games and experiences, connect with other users, customise their avatar and use the platform's various features.

Aryosense also provides creators with tools such as Aryosense Studio so that they can create, manage and publish their own games and experiences.

In this policy:

• "Aryosense" includes the website, the app, Aryosense Studio, creator services and any other services connected with Aryosense.
• "User" means any person who uses Aryosense services.
• "Creator" means a user who uses Aryosense tools to create or publish a game, experience or other content.

The type of information processed about you depends on how you use Aryosense.

We aim to collect and retain only the information needed to provide our services, keep the platform secure, operate the features you use or meet legal requirements.

Account information

When you create or use an Aryosense account, information such as the following may be collected or generated:

• mobile phone number;
• username;
• display name;
• internal account identifier;
• account-related information and settings;
• account creation time;
• account status;
• sign-in history relating to account security.

Some information, such as the internal account identifier, is generated automatically by Aryosense.

Signing in and verifying your mobile phone number on Aryosense is done using a one-time password (OTP).

To provide this feature, information relating to the following may be processed:

• mobile phone number;
• time of the password request;
• password delivery status;
• password verification status;
• number of sign-in requests;
• technical information needed to prevent abuse of the sign-in system.

The one-time password is used to verify your mobile phone number and sign in to your account.

Users must not share their one-time password with anyone else.

Aryosense staff will never ask users to send them their one-time password.

To provide personalisation and social features, information relating to your profile may be processed, including:

• username;
• display name;
• user identifier;
• avatar;
• items used on your avatar;
• friends and connections;
• favourite games;
• other profile settings.

Because of the social nature of Aryosense, some of this information may be visible to other users.

When you use our services, information about how you use the platform may be recorded.

This information may include:

• the games and experiences you play;
• the time you enter a game or experience;
• how long you spend in games or in different parts of Aryosense;
• your interaction with platform features;
• progress and game-related information;
• scores and achievements;
• virtual items received or used;
• searches you perform;
• favourite games;
• invitations sent or received;
• information relating to friends and connections;
• reports you submit about users or content.

This information helps us provide our services, maintain the state of your account and games, identify problems and improve how Aryosense performs.

Aryosense has features that let users find each other, add each other to their friends list and send each other invitations.

If you use these features, information such as the following may be recorded:

• friend requests;
• friends list;
• game invitations;
• request status;
• interactions relating to social features.

Some of this information may be visible to other users.

If you use Aryosense communication features such as chat, replying to messages or other similar features, information relating to these communications is processed in order to provide the feature in question.

This information may include:

• message content;
• sender and recipient;
• time sent;
• information relating to replies;
• reports filed about a message.

Where an abuse report is received, suspicious activity is observed, a security threat exists or Aryosense's rules and standards need to be enforced, information relating to communications may be reviewed.

Users must not send sensitive information such as the following to others through messages:

• one-time passwords;
• banking details;
• confidential account information;
• sign-in details for other services;
• other people's private information without their permission.

Users may create, submit or publish content in various parts of Aryosense.

This content may include:

• game names and descriptions;
• games and experiences;
• content built for experiences;
• messages;
• profile information;
• any other content a user publishes through Aryosense services.

Information relating to this content may be processed for purposes such as hosting, display, publication, content management, reviewing reports, maintaining security and enforcing the platform's rules.

Content that is published publicly may be visible to other users.

Users should therefore not publish, in public areas, any personal or confidential information they do not want others to see.

If you use Aryosense Studio or other creator-specific features, additional information may be processed.

This information may include:

• projects and games created;
• project files and content;
• game names and descriptions;
• game settings;
• project status;
• publication status;
• published versions;
• project creation and update times;
• game performance information;
• the number of users of an experience or how they use it;
• reports and feedback relating to an experience;
• information relating to project management;
• support requests.

This information is used to provide game-creation tools, store and manage projects, publish experiences, provide performance information and support creators.

If you use Aryosense purchase or payment features, information relating to the transaction may be recorded.

This information may include:

• type of purchase;
• the product, item or content purchased;
• transaction amount;
• transaction time;
• payment status;
• transaction identifier;
• information needed to track or confirm the payment.

Payment may be made using payment gateways or payment services provided by third parties.

In that case, the payment provider may also process the information needed to complete the transaction in accordance with its own rules and privacy policy.

Aryosense may retain information about the outcome and records of a transaction in order to record the purchase, provide support, prevent fraud, resolve disputes and meet legal requirements.

If you use Aryosense virtual currency, items or other virtual content, information about these activities may be recorded.

This information may include:

• AryoCoin balance;
• AryoCoin received;
• AryoCoin spent;
• virtual item purchases;
• virtual items received;
• transaction time;
• type of virtual item or content;
• records of transactions relating to the account.

This information is used to manage the account balance correctly, record transactions, deliver purchased content and prevent fraud or abuse.

When you use Aryosense, certain technical information may be generated or collected automatically.

This information may include:

• IP address;
• device type;
• operating system;
• operating system version;
• app version;
• browser type and version;
• session identifier;
• connection date and time;
• network information;
• error reports;
• information about app crashes;
• technical information relating to service performance.

We use this information for purposes such as:

• delivering the services correctly;
• diagnosing technical problems;
• fixing errors;
• keeping the service stable;
• detecting unusual activity;
• preventing fraud;
• keeping accounts and the Aryosense infrastructure secure.

To protect users, accounts and the Aryosense infrastructure, certain information relating to security and suspicious activity may be recorded.

This information may include:

• successful or failed sign-in attempts;
• unusual OTP requests;
• suspicious account changes;
• activity that may involve abuse or fraud;
• security reports;
• technical information needed to investigate a security incident.

This information may be used to prevent unauthorised access, fraud, account abuse or attacks against Aryosense.

Users can report matters such as inappropriate content, the behaviour of other users or possible violations.

When you submit a report, information such as the following may be recorded:

• the reporting account;
• the reported account or content;
• type of report;
• the description provided;
• time of the report;
• any information needed to investigate the matter.

This information is used to investigate the report, enforce Aryosense's rules and keep users safe.

If you contact Aryosense support, information relating to your request may be recorded.

This information may include:

• phone number or account information;
• subject of the request;
• the content of messages sent to support;
• information about the problem reported;
• support responses;
• technical information needed to investigate the problem.

This information is used to respond to your request, resolve problems and improve our support services.

The Aryosense website may use cookies or similar technologies in order to deliver its services correctly.

These technologies may be used for purposes such as:

• keeping you signed in;
• maintaining the user session;
• saving certain settings;
• improving security;
• the correct operation of different parts of the website.

Users can manage or delete some cookies through their browser settings.

Disabling essential cookies may prevent some features of the website from working properly.

The information we hold is used for specific purposes connected with Aryosense services.

Creating and managing accounts

• registration;
• phone number verification;
• signing in with OTP;
• account management;
• keeping accounts secure.

Providing games and services

• running games and experiences;
• saving progress;
• providing platform features;
• maintaining account settings.

Providing social features

• managing friends;
• sending and receiving invitations;
• providing chat and messaging;
• displaying public profile information.

Personalising your experience

• displaying your avatar and its items;
• keeping your favourite games;
• providing an experience tailored to your activity on the platform.

Providing services to creators

• creating projects;
• saving projects;
• managing games;
• publishing experiences;
• providing performance information;
• supporting creators.

Processing purchases

• recording purchases;
• confirming transactions;
• delivering purchased content;
• handling payment problems.

Maintaining security

• preventing unauthorised access;
• detecting suspicious activity;
• preventing fraud;
• preventing abuse of the services;
• protecting users and the infrastructure.

Enforcing Aryosense's rules

• reviewing user reports;
• investigating violations;
• managing inappropriate content;
• applying any necessary restrictions to accounts or content.

Support

• responding to requests;
• resolving account problems;
• investigating technical problems;
• handling user reports.

Development and improvement

• identifying errors;
• assessing the performance of different parts of the platform;
• improving the stability and quality of the services;
• designing and developing new features.

Legal requirements

• complying with applicable laws and regulations;
• responding to valid requests from legal or judicial authorities;
• protecting the rights of Aryosense or its users.

Because of the social nature of Aryosense, some information is visible to other users.

This information may include:

• username;
• display name;
• avatar;
• certain profile information;
• published games or experiences;
• certain social connections;
• content a user publishes publicly.

When publishing information in public areas, users should bear in mind that other users may see it.

We recommend that you do not publish private or confidential information in public areas of Aryosense.

No. Aryosense does not sell users' personal information to third parties as a commodity.

In order to provide our services, necessary information may be shared with service providers that are essential to the operation of Aryosense; however, this does not amount to selling user information.

To provide certain services, Aryosense may use other companies or service providers.

These services may include:

• infrastructure and hosting;
• SMS and OTP delivery;
• payment gateways and payment processing;
• technical services;
• security;
• network infrastructure;
• support for parts of the services.

In these cases, only the information necessary to provide the service in question may be shared with the provider.

Service providers are in turn required to process information in accordance with the law, the relevant contracts and applicable security requirements.

Where Aryosense is required to do so under applicable laws and regulations, specific information may be provided to legal, judicial or other competent authorities.

Necessary information may also be used or disclosed in cases such as:

• investigating unlawful activity;
• preventing fraud;
• investigating a security threat;
• preventing harm to users;
• protecting Aryosense's legal rights;
• responding to a valid legal order or request.

In such cases, we aim to provide only the information that is relevant and required.

Aryosense uses appropriate technical and organisational measures to protect users' information.

These measures may include:

• controlling access to information;
• limiting the level of access granted to staff;
• protecting network communications;
• authentication systems;
• logging security events;
• monitoring services and infrastructure;
• backups;
• mechanisms to prevent unauthorised access;
• measures needed to identify and prevent abuse.

However, no system or online service can guarantee absolute, risk-free security.

Users also play an important part in the security of their own account. In particular:

• do not share your OTP with anyone;
• do not send your account details to other people;
• if you notice suspicious activity, let support know.

User information is retained for as long as necessary to provide our services, fulfil the purposes set out in this policy or meet legal requirements.

Retention periods vary depending on the type of information. For example:

• Account information may be retained for as long as the account is active.
• Transaction information may be retained to handle payments and meet legal or financial requirements.
• Security records may be kept for as long as necessary to prevent abuse or investigate security incidents.
• Information about violations and reports may be retained to enforce Aryosense's rules and prevent repeat violations.
• Support requests may be retained to resolve problems and keep a record of the request.

Once the required period ends, information may be deleted or anonymised, unless retaining it is required by law or for legitimate legal purposes.

Users can request deletion of their account through the options available in Aryosense or by contacting support.

To prevent unauthorised deletion, it may be necessary to verify ownership of the account or of the phone number linked to it before the request is carried out.

Once the deletion request is confirmed, information relating to the account will be deleted or deactivated in accordance with Aryosense's processes.

However, some information may be kept for a set period where retaining it is necessary for the following:

• complying with the law;
• records of financial transactions;
• investigating fraud;
• maintaining security;
• resolving disputes;
• investigating violations;
• defending the legal rights of Aryosense or its users.

Deleted information may also remain in backup copies for a limited time until it is removed in line with the normal backup cycle.

Where information can be edited through your account, users can change that information directly.

For information that cannot be changed directly, you may be able to request a review or correction through support.

For security reasons, verification of account ownership may be required before significant changes are made.

Within the framework of the law and Aryosense's technical capabilities, users may make requests about their information.

These requests may include:

• finding out what information is held in connection with their account;
• correcting inaccurate information;
• changing editable information;
• requesting account deletion;
• asking questions about how information is processed;
• reporting unauthorised use of or access to information.

For some requests, identity or account ownership may need to be verified first.

Some requests may also be limited where carrying them out would conflict with legal or security requirements or with the rights of other users.

Aryosense may use statistical, aggregated or anonymous information to assess how its services perform and to make decisions about developing the platform.

For example, we may look at:

• how many users have used a feature;
• how many times a game has been played;
• which parts of the platform are used most;
• which kinds of errors occur most often.

Where information is used in anonymous or aggregated form, the aim is that the data used cannot be directly attributed to a specific user.

Some parts of Aryosense may contain links or access to third-party websites, stores, payment gateways or other services.

Once you leave the Aryosense environment, the way that service collects and processes information is governed by that service's own privacy policy and terms.

Aryosense is not responsible for the privacy policies of independent services that operate outside its control.

If there is a change in the ownership structure or operations of Aryosense, such as a merger, the transfer of part of the business or the transfer of the services to another legal entity, information relating to the services may also be transferred as part of that transaction.

In such circumstances, user information must be handled in accordance with applicable law and the relevant data-protection obligations.

As Aryosense develops, new features are added or the relevant laws and requirements change, this policy may be updated.

The date of the latest version will be shown at the top of this page.

If significant changes are made to the way user information is processed, users may be notified of those changes through an appropriate channel such as:

• the Aryosense website;
• the app;
• an in-service notification;
• or other suitable means of communication.

We recommend that users review this page periodically.

The operation of Aryosense and the way it processes user information are governed by the applicable laws and regulations of the Islamic Republic of Iran.

Where the retention, processing or disclosure of information is required by law, Aryosense will act in accordance with those legal requirements.

If you have any questions or requests about this policy, your account information or how your information is processed, you can contact us through Aryosense's official channels.

• Email: info@aryosense.com
• Website: aryosense.com

For requests relating to the information of a specific account, verification of account ownership may be requested in order to maintain security and prevent unauthorised access.